Privacy Policy

Introduction

BioTroopers Inc ("we," "us," "BioTroopers") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and share information in connection with our science camps, after-school programs, and PA Day camps.

Information we collect

We collect the following types of information:

• Parent or guardian contact details (name, email, phone)
• Child registration details (name, age, school grade, allergies, accommodations)
• Booking and payment records (processed by our booking system)
• Photos and video taken during camps for marketing purposes (with parental consent during registration)

How we use information

We use information to:

• Register your child for programs
• Communicate with you about bookings, updates, and program changes
• Ensure your child's safety (allergies, emergency contacts)
• Send newsletters or program updates (only if you opt in)
• Improve our programs

How we protect information

We use industry-standard security measures to protect your information, including encrypted storage, secure payment processing, and access controls. Only authorized BioTroopers staff have access to personal information.

Sharing information

We do not sell or rent your information to third parties. We share information only with:

• Service providers that help us operate our business (e.g. booking system, email platform)
• Emergency services if your child's safety requires it
• Law enforcement if required by Canadian law

Website analytics and data storage

When you visit our website, some information is collected automatically through Google Analytics. This includes the pages you visit, the type of device and browser you use, and how you move through the site. We use this only to understand how families use our website so we can improve it. It does not include your name, your child's details, or anything you enter into a registration or contact form. You can limit this at any time through your browser's privacy settings or Google's Analytics opt-out browser add-on.

Some of the service providers we use to manage bookings, enquiries and email are based in the United States, so information may be stored there. They are required by agreement to keep your information confidential and to use it only for BioTroopers' purposes.

Your rights under PIPEDA

Under the Personal Information Protection and Electronic Documents Act (PIPEDA), you have the right to:

• Access the personal information we hold about you and your child
• Request corrections to inaccurate information
• Withdraw consent for future communications
• Request deletion of your information (subject to legal record-keeping requirements)

To exercise any of these rights, email info@biotroopers.com.

Children's privacy

We collect information about children only for the purpose of running our programs. Parents or guardians provide all consent on behalf of children under 13.

Photo and video consent

During registration, parents can opt in or out of photo and video use for marketing. We will not use a child's image without consent.

Changes to this policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top will reflect any changes. We encourage you to review this page regularly.

Contact us

Questions about this Privacy Policy? Email info@biotroopers.com.